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FAQ

What are the Hospital hours?

Our hospital is open Monday to Friday from 7:30am to 6:00pm. On Saturdays we are open from 8:00am until noon. The clinic is closed on Sunday.

We are closed for Memorial Day, July 4th, Labor Day, Thanksgiving day, Christmas Day, and New Years Day.

Do I need to have an appointment?

Yes, patients are seen by appointment. If you come in as a walk-in, then you may have a bit of a wait.

What forms of payment do you accept?

 Cash, Check, MasterCard, Visa, American Express, Discover and Care Credit

Can I make payments?

Full payment is required at the time of service, but we accept Care Credit for your convenience.

At what age can I have my pet spayed or neutered?

Spaying or neutering can be done at approximately 4 months of age. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Current vaccinations are required at the time of surgery. Also a pre-anesthetic blood screen is recommended prior to undergoing anesthesia and surgery.

What is the pre-anesthetic blood screening?

This is a blood test that is run here in the clinic prior to surgery. It tests the organ functions, blood counts and clotting function of your pet. The pre-anesthetic blood screening is done to assure safety during surgery and the ability to heal following surgery.

How long do the sutures stay in after my pet's surgery?

Procedures involving sutures require them to be removed in 14 days following the surgery.

Is it a good idea to let my pet have at least one litter?

No, there is no advantage to letting your pet have one litter. However there are plenty of advantages to having you pet spayed or neutered. These advantages include decreasing the chances of breast tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, decreasing the incidence of prostate cancer later in life, helping prevent spraying and marking, and also decreases the surplus of unwanted puppies and kittens.

I currently do not vet with Roxboro Animal Hospital and my pet(s) have never been seen there. Can I have my veterinarian call in or send prescription information to Roxboro Animal Hospital and have the medication filled there?

A: No, We are not a dispensing pharmacy like Petmeds, Walmart, Foster's and Smith, etc. According to the NCVMB.org website (www.ncvmb.org, 2018) and North Carolina General Statutes, veterinarians are bound by laws, regulations, and statutes that require a veterinarian-client-patient relationship (VCPRPRIOR to dispensing prescription medications or prescription food under NC General Statute 90-181(7a). Further, veterinarians are bound by additional rules and regulations by the DEA for controlled substances such as Phenobarbital, Alprazolam, Buprenorphine, and Tramadol. A veterinarian may incur fines for violating articles of NCGS 90-187.8(Disciplines of licensees) for selling, dispensing, prescribing or allowing the sale of medications without a VCPR.