FAQ

Our hospital is open Monday to Friday from 7:30am to 6:00pm. On Saturdays we are open from 8:00am until noon. The clinic is closed on Sunday.

We are closed for Memorial Day, July 4th, Labor Day, Thanksgiving day, Christmas Day, and New Years Day.

Yes, patients are seen by appointment. If you come in as a walk-in, then you may have a bit of a wait.

 Cash, Check, MasterCard, Visa, American Express, Discover and Care Credit

Full payment is required at the time of service, but we accept Care Credit for your convenience.

Spaying or neutering can be done at approximately 4 months of age. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Current vaccinations are required at the time of surgery. Also a pre-anesthetic blood screen is recommended prior to undergoing anesthesia and surgery.

This is a blood test that is run here in the clinic prior to surgery. It tests the organ functions, blood counts and clotting function of your pet. The pre-anesthetic blood screening is done to assure safety during surgery and the ability to heal following surgery.

Procedures involving sutures require them to be removed in 14 days following the surgery.

No, there is no advantage to letting your pet have one litter. However there are plenty of advantages to having you pet spayed or neutered. These advantages include decreasing the chances of breast tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, decreasing the incidence of prostate cancer later in life, helping prevent spraying and marking, and also decreases the surplus of unwanted puppies and kittens.

Yes, we do boarding for our clients. We have boarding space for both dogs and cats.   Pets must be up to date on all vaccines prior to boarding. Please see our boarding pages for vaccine requirements.

Our dog kennels are all indoor and that is where they stay at night. Boarding dogs are provided with a blanket to lay/sleep on and food and water. The dogs are walked 4 times daily. We have play packages available, so please ask about them when you make your reservation for boarding. Please see the boarding pages for more information.

The cat boarders are housed in a separate area away from the dogs, indoors only. Blankets, food and water are provided for our boarding cats as well.  They are also provided with their own litter box and liter.

We provide all of the above but owners who choose to board their pets are more than welcome to bring blankets, toys, food, treats or any other items to make sure your pet is comfortable. Please make sure pet bedding will fit in a front load washer should your pet soil it during their stay.

A: No, We are not a dispensing pharmacy like Petmeds, Walmart, Foster's and Smith, etc. According to the NCVMB.org website (www.ncvmb.org, 2018) and North Carolina General Statutes, veterinarians are bound by laws, regulations, and statutes that require a veterinarian-client-patient relationship (VCPR) PRIOR to dispensing prescription medications or prescription food under NC General Statute 90-181(7a). Further, veterinarians are bound by additional rules and regulations by the DEA for controlled substances such as Phenobarbital, Alprazolam, Buprenorphine, and Tramadol. A veterinarian may incur fines for violating articles of NCGS 90-187.8(Disciplines of licensees) for selling, dispensing, prescribing or allowing the sale of medications without a VCPR.